Frequently Asked Questions
Everything you need to know about your Asaya beauty journey.
Are World of Asaya products suitable for sensitive skin?
Yes, our formulations are dermatologically tested and prioritize gentle, high-quality ingredients to ensure they are safe for all skin types, including sensitive skin.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a unique tracking link to monitor your package's journey in real-time.
What is your return and exchange policy?
We offer a 7-day return policy for unopened and unused products. If you receive a damaged item, please contact our support team within 24 hours of delivery.
Are your products cruelty-free and vegan?
Absolutely. World of Asaya is committed to ethical beauty; all our products are 100% cruelty-free and do not contain any animal-derived ingredients.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days for metropolitan areas and 5-7 business days for the rest of the country.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.